Are you certified by or members of any national organization like the National Chimney Sweep Guild (NCSG), Chimney Safety Institute of America (CSIA), National Fireplace Institute (NFI), or Fireplace Investigation, Research & Education Service (F.I.R.E)?
Certification ensures the technicians have professional training and follow national safety standards. Use the links below to search each organization's database.
2. Can you provide proof of insurance and workers' compensation?
This protects you from being held liable if somethings goes wrong on your property.
3. Will I receive a written report and photos after the inspection?
Reputable companies document findings for transparency and accountability.
Google Business Listing
Is the company listed with real photos, hours, and a website? Do they have a physical address or just a vague 'service area'? If they have a physical address – is it a proper address for a trade business and not a PO Box, UPS Store, virtual office or abandoned building?
Read Google Reviews Carefully
Look for specific details in reviews. Watch out for generic 5-star reviews that seem fake or copied.
Is there a sudden spike of reviews in short time? Are all reviews from first-time users or out-of-state profiles? Are all the reviews vague – “Great service! Highly recommend!” ?
Check for Photos of Their Work
Professional companies often post before/after photos on their website, Google, or social media.
Look up Their Business License or Registration
Many states let you search online to confirm a business is registered and in good standing.